Atlanta And SUNNYVALE, California, July 21, 2021 (PRNewswire) – Google Cloud and Home Depot have expanded their cloud partnership over the years to expand the digital transformation of retailers and integrate physical and digital environments. As one of the first major retailers to move the website to the cloud, Home Depot has enriched Google Cloud Infrastructure, Artificial Intelligence (AI), Machine Learning (ML) and Data Analysis regardless of customer experience. To buy: Choose to shop online or on mobile devices.
Linn Home Depot will be able to meet the needs of online customers in an unprecedented way, based on Google Cloud’s flexible and flexible technology infrastructure, with an 86% growth in digital sales by 2020. Today, Home Depot, which operates in this dynamic and stable environment, continues to build and deploy new capabilities to meet the needs of the company’s rapidly growing customers and partners. For example, Home Depot recently launched a “Rental Online, Pickup Store” backup service for device rental. This new service, available at homedepot.com and the mobile app, saves time and travel for Pro and DIY customers to the stores, so you can make sure they are available now and book in advance.
“We are committed to building a new creative foundation for our systems and applications to give our customers the flexibility to shop whenever and whenever they want,” he said. Matt Kerry, Home Depot COO. We have built on Google Cloud since 2015, giving us the flexibility and flexibility we need to meet growing demand and quickly introduce more personalized experiences to our customers.
Home Depot also uses Google Cloud AI / ML tools and the Big Query database to allow a growing team of data scientists to provide real-time insights across the organization. These include more flexible category planning, better forecasting management, and stronger logistics insights to help you have the fastest, most efficient and most reliable supply chain in your home improvement. The company also uses Google Cloud AI capabilities to enable voice search feature in the Home Depot app, allowing customers to easily search for products using natural language recognition. In addition, Home Depot’s new interactive voice recognition (IRR) system uses Google DialogFlow to create a more efficient self-service experience when customers need post-purchase support.
As buyers become more connected, Home Depot has consistently improved its customer and online customer experience through its AI service. Thomas Kurian, CEO, Google Cloud: “Home Depot’s long-term focus on technology and early adoption of the cloud has enabled it to quickly adapt to support customers and partners during the epidemic. We are proud to be expanding our partnership with Home Depot to make home improvement faster and more convenient. “
About Home Depot
Home Depot is the world’s largest home improvement retailer. The company operates a total of 2,298 retail stores in 50 states. District of Columbia, Puerto Rico, American Virgin Islands, Guam, 10 Canadian provinces and Mexico. In the 2020 fiscal year, Home Depot had sales $ 132.1 billion And revenues $ 12.9 billion. The company employs an estimated 500,000 affiliates. The initial depot stock is sold at New York Stock Exchange (NYSE: HD) and is included in the Dow Jones Industrial Average and Standard and Poor 500 Index.
About Google Cloud
Google Cloud will accelerate the digital transformation of enterprises with better infrastructure, platforms, industry solutions and skills. We offer enterprise-class cloud solutions that use Google’s state-of-the-art technology to help companies work more efficiently and adapt to changing needs, providing a foundation for future customers. Customers in more than 200 countries and territories will return as a trusted Google cloud partner to solve their most important business problems.
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SOURCE Google Cloud